EasyJet official confirmed a data breach. That hackers have stolen the email address and travel details of more than 9 million of its customers.
The company not provided any details about how data breach occurs or how the hackers get access to their servers.
Due to this COVID-19 pandemic, the company has grounded most of its flights, in 2019 easyJet uplifted 96.1 million passengers.
EasyJet Under Cyber Attack
The company said that the affected customers will be contacted in the coming days if your information has been accessed. The data provided for flight booking such as name, email, origin and destination, departure date, booking reference, and transaction details are maybe impacted.
With details forensic investigation, the company found more than 2,200 credit card details were accessed by the attackers.
“There is no evidence that any personal information of any nature has been misused, Moreover, on the recommendation of the ICO, we are communicating with the approximately 9 million customers whose travel details were accessed to advise them of protective steps to minimize any risk of potential phishing,” reads EasyJet company statement.
The company said they aware of this attack in January, it was highly sophisticated and took time to understand the scope of the attack and to identify how much company had been impacted.
According to EasyJet “as soon as we discovered it, we started an investigation and have closed off this unauthorized access.”
“All the affected customers will be notified no later than 26th of May, We’re sorry that this has happened, and we would like to reassure customers that we take the safety and security of their information very seriously.”
EasyJet CEO Johan Lundgren said: “We take the cybersecurity of our systems very seriously and have robust security measures in place to protect our customers’ personal information. However, this is an evolving threat as cyber attackers get ever more sophisticated.”
In this COVID-19 pandemic situation, there is a big increase in cyber Security attack. So we have to take more protective steps to make sure your online security.